How Service Strategy and Quality Affect Customer Satisfaction at PT PELNI Sorong. Involvement International Journal of Business, [S. l.], v. 2, n. 3, p. 203–217, 2025. DOI: 10.62569/iijb.v2i3.150. Disponível em: https://ejournal.agungmediapublisher.com/index.php/iijb/article/view/150. Acesso em: 1 dec. 2025.