Empowering Community Digital Literacy through Participatory Artificial Intelligence Training Using Participatory Action Research in South Jakarta

Main Article Content

Sarifah Agustiani
Riska Aryanti
Tri Wahyuni
Elah Nurlelah
Pristya Haliza Ramadhanti
Farah Diba Azkia

Abstract

Digital literacy has become a fundamental competency for communities in responding to the rapid advancement of Artificial Intelligence (AI) technologies. However, many community members still have limited knowledge and practical skills in utilizing AI productively, ethically, and responsibly. This community service program aimed to empower community digital literacy through participatory Artificial Intelligence training using a Participatory Action Research (PAR) approach in RT 05, Cikoko Urban Village, South Jakarta. The program was implemented through four stages of PAR, including problem identification, collaborative planning, participatory action, and reflection. Training activities consisted of interactive lectures, live demonstrations, guided hands-on practice, group discussions, and mentoring on AI applications, digital ethics, information verification, and online security. Program evaluation was conducted using observations, reflective discussions, and post-training questionnaires involving sixteen participants. The findings revealed three major outcomes. First, the participatory learning approach successfully increased community engagement, with 75% female participants and 69% of participants aged 12–20 years actively involved throughout the learning process. Second, the training achieved high participant satisfaction, with information delivery, training materials, presenter performance, and event organization each receiving an 81% satisfaction score. Third, the program significantly improved community digital literacy and readiness for AI adoption. Participants reported that the program provided substantial benefits (88%), increased their knowledge (81%), improved practical AI utilization skills (81%), and enhanced their overall satisfaction (81%), while sustainable technology utilization, practical relevance, systematic implementation, and willingness to participate in future activities each achieved 75% positive responses. 

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Author Biographies

Sarifah Agustiani, Universitas Bina Sarana Informatika

Universitas Bina Sarana Informatika, Jakarta, 10450, Indonesia

Riska Aryanti, Universitas Bina Sarana Informatika

Universitas Bina Sarana Informatika, Jakarta, 10450, Indonesia

Tri Wahyuni, Universitas Bina Sarana Informatika

Universitas Bina Sarana Informatika, Jakarta, 10450, Indonesia

Elah Nurlelah, Universitas Bina Sarana Informatika

Universitas Bina Sarana Informatika, Jakarta, 10450, Indonesia

Pristya Haliza Ramadhanti , Universitas Bina Sarana Informatika

Universitas Bina Sarana Informatika, Jakarta, 10450, Indonesia

Farah Diba Azkia, Universitas Bina Sarana Informatika

Universitas Bina Sarana Informatika, Jakarta, 10450, Indonesia

How to Cite

Empowering Community Digital Literacy through Participatory Artificial Intelligence Training Using Participatory Action Research in South Jakarta. (2026). Help: Journal of Community Service, 3(1), 58-73. https://doi.org/10.62569/hjcs.v3i1.279

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